Returns and Exchanges

Returns, Exchanges & Damaged Prints

PHOTOPHILCRO Inc.
Last updated: 2026

All Sales Final

All sales are final. We do not accept returns or exchanges, except in the case of transit damage as described below.

Order Cancellations

Orders may be cancelled within 24 hours of purchase, provided production has not yet started. To request a cancellation, contact us immediately at art@philcrozier.com with your order number.

Damaged or Defective Prints

If your print arrives damaged or defective during transit, please notify us within 48 hours of delivery. Include the following in your message:

• Your order number
• Photos of the damage
• Photos of the packaging

Send all details to art@philcrozier.com.

Damage Policy

• The buyer retains the damaged print and is asked to destroy it and provide photographic proof of destruction.
• We cannot assess claims reported after the 48-hour window.
• We cannot be held responsible for prints damaged through handling, framing, or storage after delivery.